Terms and Conditions

ROWLETT RUTLAND WEBSITE USAGE TERMS AND CONDITIONS

Welcome to our website.

PLEASE NOTE:

In using this website, you are agreeing to comply with and be bound by the following terms and conditions, which together with our privacy policy govern Rowlett Rutland’s relationship with you in relation to use of this website.

For the purpose of these terms and conditions set out below, the term ‘Rowlett Rutland’ or ‘us’ or ‘we’ shall refer to the owner of the website whose registered office is Unit 32 Bookham Industrial Park, Church Road, Bookham, Leatherhead, Surrey KT23 3EU. Our company registration number is 835919. The term ‘you’ shall refer to the user or viewer of our website.

PURCHASING PRODUCTS VIA OUR WEBSITE

Product details, prices, and payment procedures are shown on our website. The product price shown is the current price at the date and time of purchase.

Rowlett Rutland reserves the right to refuse or cancel any order placed up to the point of despatch. Once goods are despatched a contract is then in place between us and you. If payment has been received by us prior to the order being cancelled we will issue a full refund, in accordance with our refund policy.

You undertake to ensure that all details you provide to us for the purpose of purchasing goods and/or services which may be offered by us on our web site will be correct, and that the Credit or debit card which you use is your own. We reserve the right to obtain validation of credit or debit card details before providing any goods or services.

RETURNS POLICY

You may return any Products that you have purchased from us within 14 days of delivery for the following reasons.
If for any reason the item is no longer required you must notify us in writing within 14 days. Any products you intend to return to us must be unused, undamaged and in the original packing when received back in by us. You will then be entitled to a refund from Rowlett Rutland, which will be paid as soon as possible after our receipt of the product. All costs incurred for returning the Product to Rowlett Rutland will be your responsibility. If we are required to arrange collection of the return all costs incurred will be deducted from the final refund amount.

If the Product delivered is not what was ordered. We will arrange to collect the Product from you at our cost.

If the Product delivered is not of a satisfactory quality, at our discretion, Rowlett Rutland will deliver to you a replacement Product or refund to you the price paid and your reasonable costs of returning the Product, or arrange to collect the Product from you.

Any complaints should be emailed to info@RowlettRutland.co.uk or posted to Rowlett Rutland Ltd, Unit 32, Bookham Industrial Park, Church Road, Bookham, Surrey KT23 3EU.

WEBSITE ALTERATIONS

Rowlett Rutland reserve the right to alter, suspend or discontinue any part, content or services available of our website at any time. Any modifications will become part of our terms and conditions with immediate effect.

USE OF WEBSITE

Rowlett Rutland applies best endeavours to ensure that our web site complies with UK law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

COPYRIGHT

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

LINKED SITES

From time to time, this website may also include links to other websites. These links are provided for your convenience in order to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

LIABILITY

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.